A Different Vodafone Story


JU writes:

“I work in Vodafone in Dundalk. Just over three weeks ago Vodafone announced that they would be moving over 300 jobs to Newry-based company Teleperformance from the call-centres in Dublin and Dundalk. I was hoping you could help shed some light on the current situation for the employees concerned, considering the lack of coverage there has been from the likes of RTE, I’m sure this competiion on last Friday’s Late Late Show is a coincidence.

While Vodafone have advised there will be no job losses and that our jobs are merely transferring to Newry, they have not been able to guarantee the jobs in the long term. Although we have been told that we will be employed on our existing terms and conditions, Teleperformance has already advertised new positions in Newry on current N.I. minimum wage rates, considerably less than what most of the Rigney Dolphin and Vodafone staff currently earn. Which takes me onto my next point.
As it stands, there are people like myself currently working in Vodafone who literally have €10 left over from their wages each week after bills have been paid. It is simply not economically viable for most of us to travel to Newry. One example of this would be people who work part-time weekend hours in Dundalk. Although Newry is only ten minutes from Dundalk, the extra mileage and the cost of parking (which is provided free within the grounds of the current call-centres) would mean the hours an employee works on a Friday evening would be more or less spent before they even sat down at their desk. At that stage the employee would probably get more money on the dole. Then consider the Dublin employees who will have even higher petrol costs if they have to drive to Newry.I think its fair to say that all of the employees involved would much rather work than join the dole queue
A local councillor and former employee in the Dundalk call-centre estimated that the move will see a loss of €4.7 million a year to Dundalk’s economy . Local shops and businesses which rely on the business they get from the Vodafone employees, through shopping, lunches etc. immediately expressed their concern about the adverse effects the move will have on their own futures. The CWU (Communications Workers’ Union) are currently involved in a consultation process with Vodafone with the hope of keeping our jobs where they are. But judging by Vodafone’s actions last year when they outsourced jobs to India and Egypt, it remains to be seen if they will do right by their staff.”

28 thoughts on “A Different Vodafone Story

      1. Flaganatas

        I disagree, many companies employ people without paying them the minimum wage and exporting their jobs to India.
        Regards the socialism comment: Not so sure, bailing out banks certainly is not capitalism. What would you call it?

        1. whattheF

          I’d call it stupidity, should have been a survival of the fittest. Let the banks fail if they were managed badly etc. I don’t agree with what they did but I’m just saying profits and bottom line make the world go round. It’s not right but it seems to be the best method of getting things done.

          1. Miich

            ‘The best method of getting things done’ but at expense of what moral costs?

            “Ah sure I’ll make a few extra million and probably be able to afford that 3rd house in St Tropez if I just tell the people I employ that they’ll have to stop paying their gas bills to afford the costs of working for me. Sure they won’t mind cause they know the most important thing is profit” What utter bullshit.

          2. Flaganatas

            I’d agree with most sir, but dont think its the best way of getting things done, its just the only way we know. People think oh either capitalism or socialism or some other ism as if thats it, thats the limit. Plenty of alternatives if our esteemed morons were open to, which they are not.

  1. Jimmy

    Irish people and successive Irish governments have an American-style obsession with the idea of honest, innovative, big buck corporations.

    Corporations are not people, my friend.

  2. Tommy

    Globalisation unfortunately. Our wages are too high. Welfare is too high and house prices are too high.

  3. Brian

    I had wrote a letter before Christmas when they changed advertising agencies from an Irish agency to an English agency which resulted in the loss of Irish jobs. With the state of our economy I certainly believe people where they can will pay a little extra for a product/service if it is Irish or at least keeping money in the Irish economy. We need these big brands to lead by example.

  4. Kenneth Purtell

    The logo is blood. The last drop.

    Personally speaking I like them. Been with them for years.

  5. Kolmo

    Those call centre jobs are very low paid, a number of friends work for european airlines in Dublin, qualified multi-lingual travel agents – they get paid fk all and treated like absolute sh1t by their employers. The gap keeps getting bigger. More for me less for you, be happy you have a job while I continue to stamp your dignity.

    1. Punkerrandboy

      They should join the Communications Workers’ Union (CWU). They represent these kinds of workers and do so reasonably well.

  6. Jockstrap

    Big companies don’t care about you. The boards operate under instruction from the main shareholders who will probably never set foot in this country and spend most of their time holidaying.

    Small local businesses are the way forward for humanity.

    1. TAS

      And you typed this message and sent it via what? Did or could small local businesses do that?

      1. Clampers Outside

        Replace ‘Big Business’ with ‘Mega Corp’ and you’ll know what he means…. Many big business notlisted on stock exchanges are very good with their people, but once your into big investor types / shareholders only one thing matters… PROFIT!

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