[Top: David Hall of The Irish Mortgage Holders Association]
Newstalk reporter Frances Fitzgibbon recently disclosed the story of a woman, ‘Mary’ who is terminally ill with cancer and was being pursued for mortgage arrears by AIB.
It had been assumed the bank had resolved the matter.
This morning’s Irish Examiner, however, reports that AIB has told the woman her arrears will remain after her death.
David Hall, founder of debt-restructuring group, the Irish Mortgage Holders Association, contacted The Pat Kenny Show on Newstalk earlier to discuss the story and his organisation’s role in the woman’s case.
Pat Kenny: “David Hall the CEO of the Irish Mortgages Association got in touch and he’s here now to give us an update and maybe give us a comment on that story that appeared in ‘The Examiner’ and the activities of [Senator]Deirdre Clune [Fine Gael’s MEP candidate in Ireland South who had commented on the story] First of all, what happened on foot of that [Newstalk] interview {with the mortgage holder]?”
David Hall: “I got in touch with Frances [Fitzgibbon] and Frances introduced me to the lady who had a number of problems financially, nothwithstanding her medical condition, which is very, very serious and terminal. And on her behalf, and Theresa Ferris was one of the local councillors who was assisting her – she gave me authority to engage on her behalf with the Bank (AIB) and come up with some level of resolution on her behalf.”
Kenny: “Now, if you look at the story in ‘The Examiner’ you would think that she has been failed by you and failed by her bank, and failed by everybody. What is the story?”
Hall: “The story is that, and I spoke to the lady before coming on air, I probably shouldn’t have done, because she’s not very,very well at the moment. But there are arrangements in place. Pat, with AIB for mortgage to rent, with this lady that will involve….”
Kenny: “I can see you’re upset…”
Hall: “…the residual of the debt being written off.”
Kenny:“You spoke to her this morning and she is deeply upset over the publicity…”
Hall: “and concerned that the publicity would tamper the deal that has been done. That is not the case. So, an undertaking was given to this lady after that interview that our situation would be resolved and that that situation will be resolved.”
Kenny: “Right so, there is no…”
Hall: “That situation will be resolved – AIB committed to me the very first day, and the AIB contacted your programme that morning and AIB contacted me, or were in contact with me and this arrangement is been in place for the last number of months. We agreed that this would be resolved, and I spoke with AIB this morning, and obviously the objective of the exercise here is to get this resolved. There are some challenges with the mortgage to rent programme, if mortgage to rent doesn’t work, there will be an alternative arrangement in place for this lady.”
Kenny: “And this has been put to her – she should know this and accept this, and get some peace from…”
Hall: “Absolutely, and is very upset this morning with the story. This lady is a vulnerable lady, this lady is dying, this shouldn’t be happening today. Responsible people should be taking response and being responsible for dealing with people….”
Kenny: “Are you deeply critical of Deirdre Clune for going big with this?”
Hall: “I’m going to temper my comments, because I’m probably not in a fit state to be making comments in relation to it – but sufficeth to say, that a national newspaper and a would-be politician running with a story of a dying woman needs serious consideration.”
Kenny: “So, this is going to be resolved one way or another to the satisfaction of…”
Hall: “I spoke to AIB and this is going to be resolved.”
Kenny: “This is going to be resolved, this is not on foot of ‘The Examiner’ story?”
Hall: “It’s already resolved and if it needs to be tweaked as regards mortgage to rent, this will be resolved. There’s a number of factors at play here, there’s an issue around insurance – that’s all rubbish. The insurance is irrelevant. I mean you could have a row with someone about it… the undertaking has been given to me by AIB and I’ve given the lady the undertaking, this matter will be resolved – she can get on with what she’s got to do in the last time she has on this earth, rather than dealing with all this rubbish that’s going on in the background – and various people popping up and down. And it is difficult when people are trying to deal with a bank when they’re sick, it’s difficult when people have a third part whom they’ve never met before, such as myself to trust them to go and do a deal on their behalf. This has been done, and as I say this will be concluded to everyone’s satisfaction – and more importantly her’s.”
Kenny: “Alright, let’s put that one to bed, it’s gone, it’s done.”
Hall: “This has been done, and as I said, I spoke to her, I probably shouldn’t have, before coming on air, she’s exceptionally sick at the moment, exceptionally weak at the moment and very emotional and upset at the story this morning. And I reassured her, having spoken to AIB this morning that there was no impact – that the deal has been done. And as I said, I re-iterated that the undertaking that was given by us and AIB, this matter would be resolved – she had greater things and greater challenges that she should be thinking about than this bullshit.”
Kenny: “Alright then, let’s hope that everyone leaves her in peace for the moment, because…”
Hall: “That’s now what should happen – everyone should back off and leave this lady alone.”
Listen back in full here
(Sasko Lazarov/Photocall Ireland)
