Ask A Broadsheet Reader

at

Something doesn’t scan.

Wotsit all about?

Stephen Hanley writes:

Why do these snacks (purchased at M & S, Dundrum Town Centre) regularly scan at €1.40 when shelf edge says €0.75? Staff over-ride but problem recurs.

I wonder what else in store customers are consistently overcharged for, and could you make a donation to SVP or similar once fixed?

Anyone?

25 thoughts on “Ask A Broadsheet Reader

  1. Pip

    Tesco were known for this some years ago, and eventually started a well-publicised campaign to give it to you free if it scanned high. I don’t think they do it any more, the free bit, that is.

  2. Brother Barnabas

    Have noticed that in Super Valu too. Odd that it’s never, ever in customer’s favour.

  3. badatmemes

    In defence of whoever it was who messed up and didn’t update the system…
    I did that job meself for a while. It isn’t easy.
    The checkout operators never tell you about anything because they think you’re a weirdo. The store manager is afraid of you and the sucurity guard is suspicious of why your bottle of ‘water’ is never empty.

    It isn’t easy.
    I should know.

    1. sǝɯǝɯʇɐpɐq

      Imagining Bohemian Rhapsody multiplied by The Fall, but even better, madder, slightly shorter and much funnier?

      Imagine no longer…
      It’s called ‘Couples vs Jobless Mid 30s’.
      It goes a bit like this all over the place.
      Watch this;
      https://www.youtube.com/watch?v=-sh7_QETK5k

      Sorry.
      It’s hard to make any sort of effort when you’re in moderation.

  4. Daisy Chainsaw

    Marks are a ripoff anyway. They still work on the £2=€3 when it’s closer to €2.20. They fleece their Irish customer base and don’t give a damn. Same with Debenhams, Next etc. It’s cheaper to buy from argos.co.uk, take advantage of their free delivery and then get stuff delivered by parcel motel.

    1. Andyourpointiswhatexactly?

      £10 meal deal is €14. I make a point of asking about it every time I buy it.

  5. Paps

    It’s a business, you agree to pay the price, as you said it was clearly displayed on the till before you handed over your money and accepted the terms of sale. Even if customers wanted to get the money back they have the option of doing so afterwards by returning the item.
    Why are you screeching about donations?

      1. Paps

        Perhaps Stephen should contact the Competition and Consumer Protection Commission (not broadsheet) then..

  6. Gringo

    Keep eating that poo.You will eventually turn orange, so becoming qualified to bang a big drum, or serve porter to yanks in Doonbeg

  7. martco

    Marks & Sparks grub has gone well downhill in recent times

    their sambos and dessert bits (rice pudding nom nom) tho dear used to be really reliable, very poor shadow of their former self I find

    one item where they still standout is fruit.
    I’d love to know why their fruit is a country mile above everyone else’s (presumably it’s routed in the same way as likes of Supervalu etc.)

  8. Grace

    M&S in Heuston is noticeably dearer than the one in Jervis – i once asked a guy working there about the higher prices and he mumbled something about them being a franchise.
    Have to say I didn’t realize operating a franchise gave them the right to make up the prices.
    Or maybe its simply down to them fleecing people rushing for trains…

    1. badatmemes

      I once or twice had a friend called Grace.
      She had a Christmas Tree in her kitchen in July in Kimmage.
      She got a job in SpecSavers. I haven’t seen her since.

      She was great craic.
      Is it you?

  9. Dash Rickwood

    It falls under invitation to treat. They’re not obliged to sell it at the lower price and you’re not obliged to buy it at the higher price. It can be annoying, but mistakes happen, especially when staff are under appreciated and don’t really care. (Note: I don’t work at M&S but have heard stories from people who do) As for a franchise charging more, who said you can’t charge what you like? It’s up to the buyer to decide whether to shop there or not.

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