From the Ombudsman’s annual report for 2017
From April of last year.
The Ombudsman and the Ombudsman for Children started to accept complaints from people living in Direct Provision centres across Ireland.
The system of direct provision was set up in 1999 as an emergency measure.
Today, the annual report of the Ombudsman for 2017 shows that Peter Tyndall’s office received 115 complaints from asylum seekers and refugees living in State-provided accommodation centres.
Of the 115 complaints received, nine were upheld and 25 were not upheld.
Read the full report here