Splutter!
Sophie Merry writes:
Just on to Meteor about roaming charges. Customer service guy cheerfully tells me he has set up my account for roaming in South East Asia. When asked he reveals that it’s 10 Euro per mb. I asked him how much mbs is a text message (no images) on WhatsApp…
FIGHT!
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They’re not paid to answer questions outside of the script
You’ve asked a stupid question.
You must hate yourself.
The opposite. I’m severely narcissistic.
If you’re using Wi-fi then it costs nothing. So use Wi-fi.
What a pointless thing to say.
…how much mbs is a text message (no images)…
(sic)
How long is a piece of string?
When you don’t know how to formulate a coherent question, and you ask someone who speaks English as a second language, things happen.
https://www.youtube.com/watch?v=l3FdhAAO6x0
Yes, technically a text message can be any length- but most are pretty short!
Do you know what I think?
I think that when you asked, ‘Can you clarify something?‘* you got an answer in proper English with ‘‘Yes, Sophie’.
That was at 10:26.
At 10:26 you sent a reply.
At 10:26 your ‘agent’ was still writing a reply, most likely slowed down by having to translate the rest of your text into English.
I could be wrong.
*Fixed that for you.
Hey cool name
Dealing with outsourced call/live-chat centers is the worst. It takes easily 5 times as long as dealing with someone who actually speaks English as a first language.
The problem is closer to home, linguistically speaking.
– Too many ‘English-speakers’ can’t speak English.
How many wouldn’t be too many? And at what level have we reached ‘too many’?
@Boo-Boo Bear…
Simple answer to ‘How many wouldn’t be too many?
– When there isn’t enough to be that amount or more.
sǝɯǝɯʇɐpɐq, smarter than the average bore.
I didn’t actually cop that Whatsapp used data – DOH! although it’s only connected on wi-fi so maybe that’s why
Just out of interest I connected it and sent an 8 word message via 4G. It used 850 bytes – 0.00085megabytes, or €0.0085.
My friend, like an idiot, made a whats app call in Vegas. His phone blew up.
The Hangover IV sounds brutal.
It was mad so it was
Chatsim is a carrier that gives you free texts for a year from anywhere in the world for like 10 quid or something like that. I’m pretty sure there are some countries that aren’t covered but the vast majority are.
Anyways try that if you’re travelling and definitely don’t use your meteor sim abroad
She doesn’t know how to turn off 3G? Let me have a wild guess, a snowflake?
you’ll have to define what you mean by ‘snowflake’ for people who aren’t d1ckheads.
That’ll be rough, for him.
It takes a certain type of person to work in a call centre. A cold fish, somebody is robotic in their outlook and has the minimal amount of empathy for other humans. Ramya is no different.
Well, my wife is clearly mistaken about my empathy levels. Thanks for clearing that up.
Dear Broadsheet,
All I want for Christmas is for you to ban the word ‘SNOWFLAKE’ from any future comments.
Only bullies use it.
That’s a very Snowflake thing to suggest. How Snowflake of you. Now hand over your lunch money.
Does this snowflake need a “safe space”
Regards,
20th Century Chuck Norris
It would be cheaper to get a bag of coke and some hookers, so just do that.
Tell your friends when you get home over pints. They’ll love it!
Hang on Junkface…
– If you’re going on yer holliers you don’t want to be doin’ what you do every day at home. That would be stupid.
Sophie doesn’t know how to send text messages.
If you aren’t going to help…
Oh sorry, its a Sophie not a guy. Apologies. Carry on
I like hookers and coke just as much as the next commentator
@ Junkfarce;
Just to remind you… There are NO girls on the Internet.
Well then could you please explain this Sophie lady?
@ Mrs. Junkface…
It’s not my job.
If you don’t like it I’ll fight your husband next Tuesday, around the back of the chippers. Tell him to bring his mates.
Listen here people, why do you think mobile companies offer you free calls and text packages when your at home?… they make all their money from roaming charges…fact.
You were probably talking to a bot for a lot of it.
it’s the future, apparently. all the online marketing predictions for 2017 are about feckin bots.
Not sure you can use WhatsApp in China anyway as it uses end to end encryption, a big no no.
Well when South-East Asia includes China, your point might then be valid.
I sent 1 whatsapp photo from NZ in October and it cost me 7 quid. Funny old game.
It’s mad in this day and age that a girl who can use the internet to create this post still has never heard of wifi.
Wifi means you can use the internet belonging to a hotel/restaurant etc for FREE and so use all the whatsapp you want!! It’s brilliant. I use it all the time to cut down on my data usage.
wifi availability in se asia is slow and spotty at best.
just like Jocky.
Disabling their account does seem a bit like the nuclear option, as already sarcastically suggested, switching off data roaming is the simple solution and is probably what the agent said in their unshared response
Ramya is a girl’s name.
Ram ya up the BUM.
Do they use their left hands to wipe arses in India?
They use their elbows, just like everyone else.