Ryanair cabin crew in action
“if we don’t sell enough we will be disciplined, we will be called to Dublin and forced to explain ourselves.
” Today on my early morning flight the average spend per passenger target was just over €1. If there are 180 people on the plane that means that the four crew have to generate sales of €180. It is almost impossible to reach that targets.
And they tell us that if want to get back to a base in our home country or if we want to get promoted or if we want to swap a day with another colleague so we can go to the wedding of our brother then we have to reach our targets.
But they don’t give us realistic targets because they know that if they give us realistic target and we reach them then we might relax and they don’t want us to relax.
That is why on a one hour and 15 minute flight we might have three trolley services plus the gift cart plus the scratchcards.”
Anonymous Ryanair cabin crew member, Irish Times
Yesterday: From The Top