Hey @UlsterBank_Help are there more problems with your systems? We are receiving reports that #childbenefit isn’t in people’s accounts this morning. This is causing huge stress for our members. Many members desperately relying on this payment today after #Back2school costs. pic.twitter.com/V8QQOhnhRx
— SPARK-Ireland (@SparkIreland) October 2, 2018
AIB is in. Pstb and Ulster payments not in. Real panic today for people depending on it to top up electricity meters, but lunches etc. Hope you get sorted soon.
— SPARK-Ireland (@SparkIreland) October 2, 2018
It’s happening too often. We are being pushed into a cashless society yet systems are failing too often and leaving people high and dry. Less than 2 weeks ago @UlsterBank_Help were called before finance committee for same issues
— SPARK-Ireland (@SparkIreland) October 2, 2018
I’m with @permanenttsb and didn’t receive child benefit either. I’m thinking it’s a @welfare_ie issue
— Rachel McGuire (@rach0811) October 2, 2018
Anyone?
UPDATE:
The Department is aware that a widespread bank payments issue is affecting some social welfare payments due into customer accounts today. The Banks are working to resolve the issue and we will continue to monitor the situation & provide updates throughout the day. #paymentupdate
— welfare.ie (@welfare_ie) October 2, 2018
System-wide bank issue sees delay in social welfare payments (RTÉ)
Bank backend systems are all running on 40-year-old technology.
Apart from AIB who have put huge money into their infrastructure over the last 10 years.
Actually they started that years previously. What I mean is they’re the only Irish bank that continuously invested appropriately in its back end technology over the years. They led the introduction of the Laser card, same-day value on cheques and integrated branch technology years before their competition. Sounds quaint now, but the bank book was not that long ago in the scheme of things….
Why anybody is still with Ulster Bank, is one of the modern worlds greatest mysteries.
Inertia.
We’re great at it.
Same reason so many of us never changed energy supplier and could be saving hundreds a year.
A banking issue, apparently.
According to Ulster Bank there is an “industry wide payments issue” and that they expect the issue will be resolved shortly and funds will be applied early today.
A statement from Permanent TSB read: “Due to a European payments delay, payment transactions between banks have not been received this morning.
https://www.thesun.ie/news/3197991/child-benefit-social-welfare-ulster-tsb-kbc/
2nd time in two weeks. Our wages took 48 hours to go into the bank because of ulster bank last week and im with aib
literally any time there’s a big mistake like this it’s always Ulster bank. And the “we are monitoring the issue” is so unassuring. It’s basically saying they’re watching it happen. Doesn’t indicate any action being taken at all.
The lady in the bank said by 12pm noon but we should have payments in and transferrd payments ready, the lady in bank said transfer issues can be resolved at be ready by around 12 pm noon and be ready by 3pm maximum and Absoultley by 3pm . Horrible I’ve to wait longer than anticipation to head to college and have stuff to pay for me and my kids . I had to head to my employee’s gave me €30 to borrow as I called him to ask to do me for food before college today. I’m only working part time too when it’s not summer time as I’m doing a full time degree to make a life for my kids and me when I finish college until then I find it very insulting this payment delay as been waiting on this payment all month and thinking as we are part of EU we are sure to get a payment save and secure as per usual on first tuesday per month. Before anyone Wants to harras or judge I’m not an alcholic I stopped drinking alchohol and smoking . I had a White ex from south africa Who abused me I got away from him thankfully for me and mu children 3 years ago. I’m finnally Living the Irish Repulican dream which my ex tried to take away from me when I was only 17 and he forced me to have a baby and be in a relationship with him and was very threatning. This payment is huge for me every month and especially this month as I Payd for my kids school milk last month and stuff for my college also my yøunger son’s birthday is this month and I’m paying for his party but have to wait another sat for payments
Is someone somewhere making a bit of interest holding onto people’s money? The banks can’t be this incompetent surely.
Should never have given up the cash, now we are a ‘cashless society’ we’ve handed over so much more power to the banks.