Masterful

Pre-Covid refund policy

Post-covid refund policy

Oh.

Ticketmaster has quietly changed its refund policy, and the new language used could spell trouble for fans hoping to get their money back.

Ticketmaster’s previous policy indicated that “refunds are available if your event is postponed, rescheduled or canceled, with the only exception reserved for MLB games and US Open events.

However, the page was recently updated with new language which says only canceled events are eligible for refunds, and not “postponed or rescheduled” ones.

Anyone?/FIGHT!

Ticketmaster Quietly Changes Refund Policy in the Wake of Pandemic (Consequence of Sound)

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