[Dublin Surgeon] Mr [Muhammad Taufiq] Sattar said he was fighting back tears as he explained his situation to an employee at the check-in desk last Friday morning.
However the airline charged him the full new ticket price, €188, to book the new flight.
….At the airline’s annual general meeting this morning,One shareholder said the airline had a “macho” culture and that it needs to be addressed by the airline.
(BBC)
Sponsored Link