Smock Alley Theatrte, Dublin
Professor Brian MacCraith talks to the media about the series of events within the HSE CervicalCheck Programme that occurred following IT issues in Quest Diagnostics relating to the HPV test results for a number of women.
Prof. MacCraith found the provision of Quest Diagnostics Chantilly Laboratory as a CervicalCheck test facility took place without proper operational due diligence and risk assessment,
The report also found there was a gross underestimation of the scale and implications of the problem.
The primary casualty was communications with the women and GPs, with the breakdown in automated results generation, it concluded.
The report said there was a decision not to communicate with women, about the IT problems and its implications for a full six months in 2019.
Professor Brian MacCraith has said that between February and last week, there was no communication with the majority of women involved.
“Throughout this review there was a constant theme of women frustrated by poor service and lack of information, their information,” Prof MacCraith said.