“They Are Spooked Because We Have Let Them Down”

at

Dublin Airport Authority CEO Dalton Philips

This morning.

Newstalk.

On The Pat Kenny Show, DAA Chief Executive Dalton Philips said:

“I don’t expect the holding areas to be in place this weekend.  don’t expect it to be in place.”

“If people are coming two-and-half or three-and-a-half hours before their flights as we have said, it should flow well.

“There will be periods when queuing could be up to an hour but if we have to introduce a back-up contingency – which we didn’t have last Sunday – we will have this contingency where we will say, sorry sir you’re in the queue for a flight that’s in seven hours’ time we are just going to ask you to hold.”

“It will be a covered facility. It will be a little bit temporary as we start off, but it will be covered and we will have restroom facilities there.

“It’s not ideal but what I don’t want is somebody who comes in on time to find they can’t get to the front of the queue because there are many people there who have been there from six or seven hours before.

“I understand why people are coming so early. They are spooked because we have let them down, but we’ve just got to manage this until we can restore people’s confidence again.

Dublin Airport does not expect to use the new outdoor holding areas (Newstalk)

RollingNews

Meanwhile…

Um.

Sponsored Link

Related posts:

Dalton’s Theory Of Partial Pressure [Updated] Smart Economy Latest To The Boats Yer DAA

25 thoughts on ““They Are Spooked Because We Have Let Them Down””

    1. ce

      NWO… covid couldn’t stop travel because the PEOPLE revolted… so no they resort to this carry on… OPEN YOUR EYES “SHEEPLE”

      Disclaimer – “Broadsheet is a satirical news and popculture website from Ireland”

    2. Kin

      Much like the cattle marts
      Seems this fiasco has shown Irish people have no dignity putting up with the cra*
      This dalton fellow should of packed his bags on Sunday

    3. Jonner

      apparently daa got to the root cause of the issue last Sunday. Of 35 rostered for security duties, 19 no shows for work. Approx 8 were on maternity leave but were somehow rostered, 6 or so failed security training but were rostered and and the rest called in sick.

      if the rostering problem is fixed, its easy to see why there is high confidence the overflow areas won’t be used.

      bad form not coming clean about this and blaming passengers for turning up early, repeteadly referring to a few who turned up 6 and 7 hours before a flight.

      daa gave voluntary severance to a lot of experienced mgmt during covid and this too is a significant factor in the mess

    4. Kin

      I had to laugh last minute announcement of an attempt to put a cover on the holding pen to protect them from the rain
      They could not even do this right by realising it rains in Ireland and looking at the long range weather report for the weekend
      I can just see the total chaos over the bank holiday and apparently I heard the 40extra security personnel are in the future
      Ah well maybe if everything goes pear shaped and it’s so bad we might see some improvement when all the management of DAA are booted out by a baying mob

      1. Jonner

        nobody getting booted anywhere in there.
        C suite is stale and middle mgmt is full of pretenders

  3. jonjoker

    Holding area. It sounds like a prison. The idea is compromised by its very name.
    The sooner this individuot goes, the better.

      1. gringo

        More likely he’ll give them a pay rise, coz you know, monkeys and peanuts bladie blah.

    2. Kin

      Feargieman
      We all know I’m Ireland there is no consequences for incompetence
      They will be given a ride a bonus then a golden handshake
      What’s needed is wringing their necks and sacked

    1. Ian - oG

      Translation: DAA authority has no idea what it is doing but does know that more money is better than less money.

    2. Kin

      Feargieman
      The government responded with its fine to have queues
      Just brazen it out lads

  7. Liam Deliverance

    Mad idea, but the people who are mega early can they be asked to not queue for security but are free to wander around the airport and eat or drink etc. Or if they insist on queuing can they queue in a separate (slow) queue for those not departing in 2.5 or 3.5 hours, may as well get some of them through.

    The holding pen “will have restroom facilities” – woo hoo, spoiling us.

  8. Cobweb

    The holding pen “will have restroom facilities”
    Sounds to me like a slatted shed.

  9. Cobweb

    “They are spooked because we have let them down”,,,,,,,,,,,,,,,,,,No, Mr.Dalton, you haven’t let them down, they just never got off the ground !

      1. paul

        from what I know (one family member is cabin/check-in crew and another is ex airport staff) this has always been an option as a courtesy, especially for connecting flights that are a significant time apart (person arrives on a plane, leaves bags, heads into the city, comes back, boards next plane) but they look to be bumping it up to get through this mess. Good idea too, only one queue on the day.

    2. Kin

      Feargiman
      Anyone who drops a bag in the night before the flight might find their bag sent off to Dubai Manchester New York or even Albania such is the record of the incompetence in baggage handling at Dublin airport

  11. bell

    Next week: Paul Reid, Robert Watt and Stephen Donnelly will be before an Oireachtas committee explaining why there are lengthy queues in our Hospitals.

Comments are closed.

Sponsored Link
Broadsheet.ie