68 thoughts on “Cabin Pressure”

    1. Mr.Ed

      Selling isn’t ancillary to most sales jobs.

      If I walk into a perfume shop, there’s a reasonable chance that I mightn’t be completely averse to the idea of buying perfume. If I book a flight from Dublin to Frankfurt, perfume shopping is slightly less likely to be the primary purpose of my flight.

      2. Jonickal

        Shopping and flying have been intertwined forever.

        If you’re surprised at pushing a trolly down the aisle of a plane peddling goods, you really misunderstood what it is to be a cabin crew member.

        1. MoyestWithExcitement

          What sales techniques have you seen cabin crew display beyond ‘Would you like anything from this trolley of lovely products? No? Ok.’

      2. dav

        for the dedicated capitalist, though the fact that the employee gets paid makes the capitalist unhappy

    1. bisted

      …what are the rewards/incentives for acheiving/exceeding targets…always thought up-selling was used as an incentive rather than a threat…

      2. Rob_G

        ‘Not getting fired’ is the incentive for achieving the targets; this is the case with many sales jobs.

  5. ollie

    Interesting targets. 8 scratchcards would be hard to sell to passengers but the easiest for cabin crew to purchase.

    2. MoyestWithExcitement

      +1 I don’t recall ever seeing any cabim crew trying to sell anything to a passenger either. How would that work even?

    3. LW

      Looks dubious to me too. Banner at the start, ‘everyday’ bold and underlined, spelling mistake, very very grainy resolution.

      1. Spaghetti Hoop

        Spelling mistakes AND addressing your team ‘yours sincerely’. If you were management-trained you would be motivating not threatening.

    4. rotide

      ‘All Cabin Crew’ is a very plausible distribution list. Most companies have ‘All Staff’ as well as ‘Sales’ or ‘Engineering’

      As to the veracity of it, it’s hard to tell although the quality and the lack of any names on it smells a bit off alright.

        1. rotide

          As reliable as your sources on sandy hook and the marseilles truck attack?

          As reliable as your sources on pizzagate?

          Is it a similar source as the one thats suplying you with your forthcoming ‘big revelations’ regarding Crooked Hillary?

        3. ivan

          and now that Rotide brought it up, where *is* that Pizzagate article you promised a few months back in a thread about the Tuam Babies?

          I know Alex Jones has backed down on it. If you want to Bodger, that’s cool. Honestly. Even Homer Nods, etc etc etc, but every time I see an entry here from you, the Pizzagate thing makes me question whether it’s been checked out or not. I suspect I’m not alone in this.

          2. Daisy Chainsaw

            That’s “performance artist” portraying the character of Alex Jones to you, pal!

  7. know man is an island

    Looks like confidential company information. Hope the person who disclosed this has been disciplined

      3. Nigel

        ‘Ha. You are so much better than everyone else’

        ‘People who fly on Ryanair do generally be mingin’

    2. Murtle

      Sometimes if I have some spare change in a currency I’m not going to be using for a while I blow it on Ryanair scratch cards. I know I almost certainly won’t win, but the alternative is to stash said change in the back of a drawer somewhere when I get home, where it’ll be forgotten about forever.

      1. mildred st. meadowlark

        You are a voice of eminent good sense.

        I found some francs in a drawer the other day. Gas.

  10. Sheik Yahbouti

    And the multi-millionaire scuzzball get’s even scuzzier. Is there no limit to the greed and arrogance of these people?

  12. Starina

    From a brief Google search (come on, guys), it appears they do indeed address messages to “all cabin crew” but the rest of this formatting is totally bunk. The date’s written wrong, they don’t use that header and they use that irritating double-speak where they’re making your life harder but caging it in cheery language – not this direct threat.

    1. rotide

      I assuming the above the line formatting would be from the users own email client but I’m sure the IT guys posting on here would verify that.

    2. ilduxo

      sorry to tell.. but it is true.. with all the mistakes and so on.. this is pure memo from some base supervisors. I know I ve been there!

  14. wearnicehats

    I think most cabin crew do 4 flights a day. On average there’s probably 125 people on each flight. Say 5 cabin crew per flight, that’s 100 passengers each. It’s not a massive sales burden

    1. Talismania!

      I could see a situation where cabin crew end up with hundreds of bottles of perfume and used scratch cards because they’re buying the products themselves to ensure that “further action” is not taken.

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