Ahead of a cashless society.
Piers Scott writes:
This might be of interest – Each&Other, a Dublin-based UX agency, has designed online banking for the post Payment Services Directive world.
Under the directive, by 2018 European banks must open their infrastructure to competitors. Realising this is a threat to traditional banks Each&Other has researched how banks can respond in this environment.
This new bank has been designed using human-centered design principles, including customer research and user testing. Take a look here.