If anyone wants a stay clear story. Put my car into @FrankKeaneBMW for a service and repair. Was told the car needed to be kept overnight. Car had a built in tracker so I checked it later that evening to find one of their staff had driven it home and parked it on the road outside pic.twitter.com/CYBosrPuL6
— Sean Judge (@Sean_Judges) August 21, 2019
Checked it again in the morning and it was in Vincent’s Hospital. They explained that this was “standard practice” and the technican simply had a hospital appointment on the way to work. No apology, no explanation other than “this is standard practice” pic.twitter.com/XyzR6HD5lY
— Sean Judge (@Sean_Judges) August 21, 2019
Anyone?
Meanwhile…
— Ronan Quinn (@RonanJQuinn) August 22, 2019
Life moves pretty fast.
UPDATE:
Hi @Sean_Judges, we are very sorry to hear of your experience and are happy to assist you in the best way we can. We have DM you to discuss this further.
— BMW Ireland (@BMWireland) August 22, 2019
More as we get it.