What I see when I pass Ulster Bank. twitter.com/CianOMahony/st…
— Cian O’Mahony (@CianOMahony) July 3, 2012
That’s not an anagram.
Oh, nevermind.
What I see when I pass Ulster Bank. twitter.com/CianOMahony/st…
— Cian O’Mahony (@CianOMahony) July 3, 2012
That’s not an anagram.
Oh, nevermind.
@BrianODTV3 to disable a bank so big for so long requires considerable skill. There must be more to this story.
— Tom Lyons (@TomLyonsBiz) July 2, 2012
Hmm.
@MAMaurice gathering funds for Friday night drinks @broadsheet_ie #ulsterbank twitter.com/fionasherlock/…
— Fiona Sherlock (@fionasherlock) June 29, 2012
Thanks Sean Doyle
Amazingly, the 5 rupees a day wage failed to attract qualified candidates.
It is normal to find that a software update has caused a problem; IT staff expect to back out in such cases. But in the process of backing out a major blunder was committed, according to our source. It was this error which made the task of restoring services so prolonged:
When they did the back-out, a major error was made. An inexperienced person cleared the whole queue…they erased all the scheduling.
Ouch.
Job adverts show that at least some of the team responsible for the blunder were recruited earlier this year in India following IT job cuts at RBS in the UK.
But like a true banker:
The CEO of RBS Group, Stephen Hester, has said that there is no evidence that the problem is connected to lack of investment in technology at RBS and the outsourcing of IT jobs to India.
Ulster Bank has said due to the length of time it is taking to work through a payments backlog it will not be fully operational on Monday.
…The technical fault has disrupted payments [including social welfare deposits] into and out of thousands of customer accounts since Wednesday.
Antoinette McKeown from the [Northern Ireland] Consumer Council said they were concerned about the lack of response from the bank.
She said the information it had given had been confusing.
“They have been very, very slow to come out with information. When Ulster Bank did come out with information it was confusing, it was misleading. There has been a distinct lack of leadership presence from the Ulster Bank.”
So I went along to Ulster Bank Baggot Street [Dublin 2] to withdraw money in person since my wages have yet to appear. Had an angry head on me, until I saw that they’d laid out chocolate digestives and red lemonade for people in the queue. Just ended up feckin’ hyper instead.
And via Spaghetti Hoop: