How can a price hike bring better value? T.V. is crap anyway so you are better off just leaving them and switching to free to air.
munkifisht
Free to air and find an internet service that does the same thing for ye. The idea of broadcast TV should be dead.
Ferret McGruber
It’s just another example of Orwellian Doublespeak. For example the ‘Conservation Grant’ for water which is, in fact, its exact opposite. Doublespeak is now the default position for anyone doing anything anywhere ever thanks to PR companies and spin doctors. And it makes me ‘so happy’ (see above).
Mine went up by a tenner. Some peoples seem to have gone down. I have no idea how it has been calculated.
Spud
supposed to be a 10% increase… you paying €100 already?
Rep
nope. If it is a 10% increase, how are some peoples going down? And does that mean that Kill The Poor is paying a tenner?
bob
Mine’s a tenner too… and I’m paying 60 at moment. I think it’s cos I’m on an old package and they want people to upgrade.
JLK
Mine is going up by €1.01!
Is it all random increases?
Drogg
If my internet goes up i am switching to sky fibre.
Spud
You left out the bit where they are adding 20 additional stations and more homecall minutes!
20 more stations of absolute pap you couldn’t be bothered watching…
Colin
Considering its an increase of €7, I’d imagine they are currently paying close to €70. Do people still pay that type of money for TV?
Spud
Yep.
Well, I do for a TV and BB package (includes phone, but I never use it. Didn’t even bother with handset).
Apparently I can ‘downgrade’ and pay €2 less for a way better package, and am entitled to do so because they want to change the contract.
yeah its 70 for tv and BB (plus home phone that we don’t use). Spud how’d you manage that?
spud
Signed up around 2 yrs ago for that package.
Paid 35 for first 4 months I think.
Basic tv package (not horizon) and 50 mb BB which has always been excellent.
Anything more than70 seems excessive I would have thought?
Lads the persons original image is showing up on the app with their account number on it. Since you blocked it out on one image I’m guessing you don’t want it showing
dhaughton99
The bossman needs the money to pay for his new house. 28 mil.
“Castlemartin, the Co Kildare home and estate of the former billionaire Sir Anthony O’Reilly, is to be so sold to John Malone, the billionaire US businessman behind UPC-owned Liberty Global. The selling price, already agreed at close to €28 million, will be one of the highest figures achieved for a private Irish estate.”
I worked in a UPC call centre during the last price hike. May God have mercy on their souls.
Andyourpointiswhatexactly
Haa! I enjoy scrapping with UPC. Useless fuppers. I might ring them now to complain just for the sake of it. The long wait when you call helps to boil up the aul blood.
dhaughton99
You are my idol.
andyourpointiswhatexactly
Mine’s gone up by a fiver! Hooray! I’ll ring them tonight, before dinner, when I’m extra cranky.
Bejayziz
Does any company offer a reliable Internet only package, been stung with this myself but have no interest in the Upc channels or phone line
Ms Piggy
Magnet’s broadband service is pretty good.
Drogg
Magnet is s**t of the highest order, i paid for their highest connection and the speed i got was lower then dial up so i told them i was not paying until they fixed it as it was unusable and everyone who lived in that house needed the internet for work. After two months of them doing nothing to fix it, they sent a bailiff round to my house to collect the money, so i explained the situation even showed him a speed test and told him i would be contacting my solicitor i soon heard from magnet that they where cancelling my contract.
Drogg
And UPC does an internet only package thats what i have but i have sky for my TV. I was seriously thinking of moving my broadband to sky as there new tv and fibre package is €60 a month for both but i want to wait and see how people get on using it before i move.
Andyourpointiswhatexactly
Interesting. €60 is great value and I’d finally get to see Sky Atlantic. I’ll keep my peepers peeled.
I’d miss channel 100 terribly, though. Mmmf.
Drogg
Oh sky Atlantic is so fricking good HD crisp programming i especially like Richard E Grants hotel secrets besides the usual true detective and game o thrones.
kevin Keegan
Can you explain the chain of events which let to bailiffs turning up.Sounds like scaremongering.
Drogg
That was it they asked me to pay i said fix my internet every month they would send me a bill with an updated cost and i would reply by phoning or emailing telling them to fix my internet and i would pay then one evening when i got home from work a man dressed all in black called to the door and demanded that i pay the money. Now i am a pretty big guy and at the time lived in a house with a bunch of other dudes so we weren’t to intimidated so we explained the situation to the man and even showed him our correspondents and i explained this situation would warrant me contacting my solicitor which he was more then happy with and went on his way.
JEFF
Vodafone is 45 euro a month for 100mb internet. No landline. I use saorview and download the rest and watch on TV.
Nikkeboentje
A few years ago, my monthly payment with UPC increased. I telephoned them and said that I wanted to cancel everything and that I was no happy with the service provided compared to the price that I would have to pay. I was adamant that I wanted to cancel everything and after speaking to the initial customer services rep, I was put through to another person. I was offered an up grade on my broadband and a few other things if I stayed. The best part, they kept it at the old price.
I think most companies would prefer for you to stay and have departments that can make a deal with you. However, you must be prepared to bite the bullet and cancel the service on the off chance that no deal is offered.
jeremy kyle
Yep, they always pass you through to the loyalty dept to try’n work out a deal. And if they don’t offer you anything well then you’re probably going to end up giving money to their competitor.
Spaghetti Hoop
Yep! Goes for insurance companies too. If you generate a bit of conversation with these customer retention people they will offer you a good deal – they seem to have some wriggle room with pricing. The hard part is actually reaching a human on the phone. Best time to negotiate/sweet-talk is on a Friday at midday.
Kieran NYC
When I worked in an insurance company, we had 16% wiggle room.
Always keep a calculator handy when talking on the phone.
Pablo
Mine has gone up €2
If anyone’s contract is expiring soon, ring them up and tell them you would like to know how to cancel. I did this last year, was put through to the loyalty dept. and ended up paying almost half of what I used to. There seems to be no logic to UPC’s pricing
jeremy kyle
Actually doesn’t the fact the price is going up and they’re making changes to the contract give you 30s day to get out of it anyways? I thought that’s why they have to notify you?
Andyourpointiswhatexactly
Yup. 30-day grace period.
Pablo
I think they’re following the mindset of the banks when they introduced fees. They realise most people will just take the hit and not bother call for a relatively small amount.
kevin Keegan
I think it’s the mindset of a lot of people.Direct debit goes up fractionally.Who’s the wiser.
How can a price hike bring better value? T.V. is crap anyway so you are better off just leaving them and switching to free to air.
Free to air and find an internet service that does the same thing for ye. The idea of broadcast TV should be dead.
It’s just another example of Orwellian Doublespeak. For example the ‘Conservation Grant’ for water which is, in fact, its exact opposite. Doublespeak is now the default position for anyone doing anything anywhere ever thanks to PR companies and spin doctors. And it makes me ‘so happy’ (see above).
THATS ENTERTAINMENT
Jasus, what does Der get ?
Mines only going up by € 1
Mine is going up by €1.99
Flash Harry !
Mine went up by a tenner. Some peoples seem to have gone down. I have no idea how it has been calculated.
supposed to be a 10% increase… you paying €100 already?
nope. If it is a 10% increase, how are some peoples going down? And does that mean that Kill The Poor is paying a tenner?
Mine’s a tenner too… and I’m paying 60 at moment. I think it’s cos I’m on an old package and they want people to upgrade.
Mine is going up by €1.01!
Is it all random increases?
If my internet goes up i am switching to sky fibre.
You left out the bit where they are adding 20 additional stations and more homecall minutes!
20 more stations of absolute pap you couldn’t be bothered watching…
Considering its an increase of €7, I’d imagine they are currently paying close to €70. Do people still pay that type of money for TV?
Yep.
Well, I do for a TV and BB package (includes phone, but I never use it. Didn’t even bother with handset).
Apparently I can ‘downgrade’ and pay €2 less for a way better package, and am entitled to do so because they want to change the contract.
sweet
yeah its 70 for tv and BB (plus home phone that we don’t use). Spud how’d you manage that?
Signed up around 2 yrs ago for that package.
Paid 35 for first 4 months I think.
Basic tv package (not horizon) and 50 mb BB which has always been excellent.
Anything more than70 seems excessive I would have thought?
Oh… need more info Spud me aul flower…
You lucky duck. Last year they put ours up without telling us! Needless to say, we are no longer with UPC
Looking into Saorview for TV.
Any recommendations for internet/telephone service?
Sky is going up by 2 euro dollars, so they informed me over the holidays.
Ours is going up a whole 2 euro.
Which, they did bump my internet up from 100Mb to 120Mb so I’m not actually complaining.
I’d do a speed check or two.You will find no measurable improvement.
I did,
There’s a marked improvement.
Obviously, not over WiFi – expecting full speeds over the WiFi band is silly.
MobDro is down until the end of January….. booooooooo !
MobDro rocks
I only discovered it and then they turned it off… :( …or at least until January’s end the site said.
Showbox is another I was introduced to over the Christmas, but I haven’t tried it yet….
Showbox is excellent, especially if you use a tablet. Download all the shows you want and watch them offline later.
Does it stream as well ?
is it a .com? in work and can’t check at the mo.
popcorn time and Zona good as well
Just download stuff and use saorview for the weather.
Don’t sweat it.You now have permission to leave their service without any punishment fees.
eVision for a tenner!
This is why i wouldn’t touch eircom/evision.
http://www.boards.ie/ttfthread/2057351683/1
Thanks for that… one to avoid then.
Lads the persons original image is showing up on the app with their account number on it. Since you blocked it out on one image I’m guessing you don’t want it showing
The bossman needs the money to pay for his new house. 28 mil.
“Castlemartin, the Co Kildare home and estate of the former billionaire Sir Anthony O’Reilly, is to be so sold to John Malone, the billionaire US businessman behind UPC-owned Liberty Global. The selling price, already agreed at close to €28 million, will be one of the highest figures achieved for a private Irish estate.”
http://www.irishtimes.com/business/commercial-property/anthony-o-reilly-s-castlemartin-estate-to-be-sold-for-28m-1.2045870
I worked in a UPC call centre during the last price hike. May God have mercy on their souls.
Haa! I enjoy scrapping with UPC. Useless fuppers. I might ring them now to complain just for the sake of it. The long wait when you call helps to boil up the aul blood.
You are my idol.
Mine’s gone up by a fiver! Hooray! I’ll ring them tonight, before dinner, when I’m extra cranky.
Does any company offer a reliable Internet only package, been stung with this myself but have no interest in the Upc channels or phone line
Magnet’s broadband service is pretty good.
Magnet is s**t of the highest order, i paid for their highest connection and the speed i got was lower then dial up so i told them i was not paying until they fixed it as it was unusable and everyone who lived in that house needed the internet for work. After two months of them doing nothing to fix it, they sent a bailiff round to my house to collect the money, so i explained the situation even showed him a speed test and told him i would be contacting my solicitor i soon heard from magnet that they where cancelling my contract.
And UPC does an internet only package thats what i have but i have sky for my TV. I was seriously thinking of moving my broadband to sky as there new tv and fibre package is €60 a month for both but i want to wait and see how people get on using it before i move.
Interesting. €60 is great value and I’d finally get to see Sky Atlantic. I’ll keep my peepers peeled.
I’d miss channel 100 terribly, though. Mmmf.
Oh sky Atlantic is so fricking good HD crisp programming i especially like Richard E Grants hotel secrets besides the usual true detective and game o thrones.
Can you explain the chain of events which let to bailiffs turning up.Sounds like scaremongering.
That was it they asked me to pay i said fix my internet every month they would send me a bill with an updated cost and i would reply by phoning or emailing telling them to fix my internet and i would pay then one evening when i got home from work a man dressed all in black called to the door and demanded that i pay the money. Now i am a pretty big guy and at the time lived in a house with a bunch of other dudes so we weren’t to intimidated so we explained the situation to the man and even showed him our correspondents and i explained this situation would warrant me contacting my solicitor which he was more then happy with and went on his way.
Vodafone is 45 euro a month for 100mb internet. No landline. I use saorview and download the rest and watch on TV.
A few years ago, my monthly payment with UPC increased. I telephoned them and said that I wanted to cancel everything and that I was no happy with the service provided compared to the price that I would have to pay. I was adamant that I wanted to cancel everything and after speaking to the initial customer services rep, I was put through to another person. I was offered an up grade on my broadband and a few other things if I stayed. The best part, they kept it at the old price.
I think most companies would prefer for you to stay and have departments that can make a deal with you. However, you must be prepared to bite the bullet and cancel the service on the off chance that no deal is offered.
Yep, they always pass you through to the loyalty dept to try’n work out a deal. And if they don’t offer you anything well then you’re probably going to end up giving money to their competitor.
Yep! Goes for insurance companies too. If you generate a bit of conversation with these customer retention people they will offer you a good deal – they seem to have some wriggle room with pricing. The hard part is actually reaching a human on the phone. Best time to negotiate/sweet-talk is on a Friday at midday.
When I worked in an insurance company, we had 16% wiggle room.
Always keep a calculator handy when talking on the phone.
Mine has gone up €2
If anyone’s contract is expiring soon, ring them up and tell them you would like to know how to cancel. I did this last year, was put through to the loyalty dept. and ended up paying almost half of what I used to. There seems to be no logic to UPC’s pricing
Actually doesn’t the fact the price is going up and they’re making changes to the contract give you 30s day to get out of it anyways? I thought that’s why they have to notify you?
Yup. 30-day grace period.
I think they’re following the mindset of the banks when they introduced fees. They realise most people will just take the hit and not bother call for a relatively small amount.
I think it’s the mindset of a lot of people.Direct debit goes up fractionally.Who’s the wiser.