Martin Jackson writes:
I am having a dispute with my car insurance handler Axa insurance. I have an ongoing damage claim with them since December 2016 and they are still not taking responsibility to repair the damage done to my vehicle. They requested I have some mechanical work carried out on the vehicle before they would do any body work repair.
I have had the required mechanical work repaired and put my car through the NCT. The NCT only failed my car on broken body work. I phoned my insurance to inform them the work was done to which they told me having an NCT certificate isn’t enough evidence and that I had to contact a mechanical engineer to do a full assessment on the car.
My main problem here is why am I paying for a national car test (which is Irish government standard car safety testing) if my insurance company does not recognise this as a valid report for a vehicle’s road-worthiness?
My insurance is €1250 and I have had to pay for my insurance since December without having a road-safe car to drive and they haven’t honoured my insurance policy.
Surely this is a national issue that insurance companies do not accept the NCT?