Garda Commissioner Drew Harris

This afternoon.

Garda Commissioner Drew Harris will appear before the Policing Authority to discuss findings of an independent report into the cancellation of 999 calls made to the gardaí.

The interim review, published by the authority today, has found…

‘…incidents where “information provided by callers was not accurately recorded and this meant that gardaí were “dispatched to the wrong locations.” The report does not say how often this happened.

It also found that “callers could not be recontacted”, some “remain unidentified” and therefore the gardaí were “unable to provide a service.”

Some gardaí who had been sent to answer the calls were also found to have asked the dispatchers to cancel incidents, thereby avoiding initiating any follow-up.

…While gardaí have provided assurances of “no physical harm”, the report says some victims will have “experienced detriment”, but where a victim could not be identified, “the extent of any harm or detriment is unknown.”

999 callers’ details recorded incorrectly – report (RTÉ)

Previously: 999 Problems

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3 thoughts on “Calls Of Duty

  1. GiggidyGoo

    The questioning should be on Garda Harris’ own contribution to this debacle. Once might be slightly excusable, but this happened after that once, both times on Harris’ watch. Not fit for purpose.
    666 calls even.

  2. ian-oG

    Must get me one of those jobs! I am sick to my back teeth of being diligent and conscientious, very tiring.

    Could do with being able to just cancel work and have a snooze.

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