Tag Archives: rounding

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Mickey Twopints asks:

Since the Central Bank of Ireland introduced “rounding” of change for cash transactions in shops and supermarkets, I haven’t heard a complaint, nor do I have one to offer. Except, that is, to the signage on display in each branch of one of our favourite German supermarkets.

No mention there of the voluntary nature of the arrangement, the rights of a customer to demand exact change, or of the “policy” of the Central Bank (detailed in their “Rounding – Retailer Guidebook”):

“(the retailer)…could also choose to apply Rounding in a compulsory manner at some part of their store, as long as the customer has some option in that store to get their exact change if they want it.

For example, they could apply compulsory rounding at self serve machines and to direct customers who want exact change to manned tills. In such cases the options should be clearly communicated to the customer with appropriate signage.”

Incompetence or Germanic arrogance? Was sagst du?