Tag Archives: Three Ireland

Are you with Three Ireland?

Having trouble?

Derek writes:

As I have no other options to find out what on earth is going on, for the last week (yes since about September 1) the Three Ireland mobile network has deteriorated to the point that one cannot even make a call. Let alone ring 1913 to contact someone in tech support in India who just tells you everything is fine.

Can any Broadsheet readers share if they’ve had any issues please?

No mobile data in many parts of Dublin city. An exclamation mark will appear every few minutes implying no signal or coverage. Poor download speeds (can’t even load the comreg.ie page to make an official complaint) let alone ring them, calls get dropped instantly. Happening all week,

Downdetector appears to show its happening in many counties (those who have the patience to try and manage to contact their twitter support)

Thanking you (Rant over..)

Anyone?

Three Ireland; texts sent to a Three Ireland customer by the operator; how the charge appears as a roaming charge on the customer’s My3 account

A number of Three customers have been receiving texts since yesterday telling them that they owe a certain amount for “Internet Services” and claiming that they’ve been “roaming” – when they haven’t.

Some of those affected couldn’t make calls or texts or access the internet after credit was incorrectly taken from their accounts.

The operator has responded to customers’ complaints about the matter and said it’s aware that some people have been incorrectly charged for data usage which should have been covered by their price plan allowances.

It has also said it is identifying those affected and they will be refunded – with prepay customers  refunded by 9pm tonight and bill pay customers’ next bills corrected.

Three Ireland Care

On Friday…

The Irish women’s football team will face Slovakia in a World Cup qualifier.

They’ll face the Netherlands in another World Cup qualifier on Tuesday.

Further to this…

Ireland’s 22-year-old captain Katie McCabe, also a striker at Arsenal, talks to her team sponsor Three Ireland about growing up playing in both boys’ and girls’ teams.

Ireland Women now in a comfortable place after last year’s trouble and strife (RTE)

Thanks Colm