Hey @AerLingus, I’m not one to normally take to Twitter to complain but think this is important. I have just experienced my 2nd return long haul flight where there were no vegan or even vegetarian meals available. (1/5) pic.twitter.com/JGJ1ZRwICv
— Ollie Shiel (@olivershiel) February 4, 2020
Good morning, Ollie. Meal requests need to be preordered 48hours prior to departure. Please message us here for any future travels. We hope this helps.
— Aer Lingus (@AerLingus) February 4, 2020
I pre ordered their meal on the outgoing long haul and the return. The outgoing was well prepared but on the way home, I noted that someone else seemed to get my pre ordered meal and I was left with very little going home. This was last year to LA.
— Liz (10) (^_^) Ⓥ (@Lionesskeeper) February 4, 2020
In fairness @AerLingus it should be a regular inflight menu option. Not something requiring a 2 days request notice! Considering the impact aviation has on our environment. Wouldn’t plant based vegan options as standard be a welcome positive?
— Dublin Vegfest (@DublinVegfest) February 4, 2020
Anyone?/FIGHT!
Aer Lingus is a dreadful airline.
Its staff are useless and badly trained and customer service doesn’t exit.
My meal preferences have been on my British Airways membership for years yet even in 2020 this option is not available on AL.
And before anyone says anything I also happen to think British Airways has become a pile of manure as well.
Both are eons behind when compared with Asian and Middle-East carriers.
So is the comparison with the price of the ticket.
Bring you own food I dunno, first world problems… sight.
Good headline, Bodge ;)
Ah ta Rob, not sure if anyone would get it.
‘Only the real ones’, as the youth say these days ;)
Surely you can’t be serious!
I came along late to this party, but I have to admit I laughed out loud when I read this on the app. Could not post then, and could not explain to the curious faces all around me! One of your best, Bodger!
My pleasure, Slightly,
how do you know if somebody is vegan?
hehe
They won’t get a meal on a Aer Lingus flight
The only vegetables are the folk tweetin them…bring a packet of crisps on board.
Like at a funeral and priest says..”anyone wanna say a few words” and some fella shouts “Im a vegan”
I’d only be shouting at funeral if they didnt have any vegan sandwhiches at the afters… jeez, im not a monster…
Also crisps are hardly going to cut it on a long haul flight when you pre-ordered a meal you never got… not asking for much or preaching! Just half decent customer service…. basic!
I reckon I’ve seen/heard lads make that ‘how do you know somebody is vegan’ gag, refer to themselves eating a ‘big tasty burger/steak’ when non-meat eating diets are even mentioned in passing or even just do the extremely tiresome ‘epic bacon!’ stuff online about 100000x more times than I’ve ever come across an annoying vegan.
Bord Bia estimates that 8% of the Irish population are now vegetarian, while 2% are vegan. American estimates are less than 4% combined. Aer Lingus only offers complimentary meals on North Atlantic flights with a higher share of North Americans onboard, so figure 6%. Pre-ordering is an easy requirement when the numbers are this low, particularly when the inclusion could impact those not required to prebook. Non-vegan or vegan in last row doesn’t get choice because ratio gamble is off. Over order? Not done. Added cost on an airline that has customer base seeking lowest possible fare. Cosy idea that people are not willing to pay for if they don’t use it. Like checked baggage and pre-assigned seats.