Put Out with Wasters writes:

“Greyhound seemed to make it really difficult on me to remain on the Current Plan (fixed monthy charge). In past you didn’t have to do anything to remain on the plan you were on but they changed it up on us this year. Even after I did what was required, they’ve tried to switch me to Pay By Weight anyhow!

They required that we have double the usual pre-pay monthly amount in the account. I did that. I also sent an email and filled out the online form requesting to stay on our current plan – and yet I logon this morning to see they’ve charged me as a Pay By Weight customer. Anyone else seeing this?”

Anyone?