Tag Archives: Ticketmaster

Pre-Covid refund policy

Post-covid refund policy

Oh.

Ticketmaster has quietly changed its refund policy, and the new language used could spell trouble for fans hoping to get their money back.

Ticketmaster’s previous policy indicated that “refunds are available if your event is postponed, rescheduled or canceled, with the only exception reserved for MLB games and US Open events.

However, the page was recently updated with new language which says only canceled events are eligible for refunds, and not “postponed or rescheduled” ones.

Anyone?/FIGHT!

Ticketmaster Quietly Changes Refund Policy in the Wake of Pandemic (Consequence of Sound)

This morning.

As tickets for Fleetwod Mac at the RDS next Summer go on ‘sale’.

Fleetwood Mac at the RDS (Ticketmaster)

Meanwhile…

Ah here.

Thanks Alan O’Regan

Via Ticketmaster:

We’re shutting down Seatwave.

That’s right, we’ve listened and we hear you: secondary sites just don’t cut it anymore and you’re tired of seeing others snap up tickets just to resell for a profit.

All we want is you, the fan, to be able to buy tickets to the events you love.

So, we’re launching a fan-to-fan ticket exchange on Ticketmaster where you can easily buy tickets or sell tickets you can’t use at the price originally paid or less.

The new website will be rolled out in Europe early next year. But from today, there will be no new events listed on Seatwave.

We’re excited about making ticketing simpler. All you need to think about are those incredible experiences you’ll never forget.

FIGHT!

We’re Shutting Down Seatwave (Ticketmaster)

Ticket Resale Explained (Ticketmaster)

This morning.

Fruitless attempts to secure tickets for LCD Soundsystem at the Olympia Theatre.

LCD Soundsystem (Ticketmaster)

There you go now.

Meanwhile…

But if Radiohead have their way, those touts will be ticketless this Friday. For the Dublin show, the name of the purchaser will be on each ticket and his/her photo identification will be checked at the entrance to the venue to make sure it matches the name on the ticket.

Radiohead take an anti-tout stance with Dublin show tickets (Jim Carroll, Irish Times, November1)

Previously: Slave To The Rip Off

grace

seatwave

From top: Grace Jones poster; Seatwave logo

Grace.

No favours.

Peter Prunty writes:

Trying to contain my rage as I type. I’ve often heard friends snip about the dubious mechanics of our main ticket retailer Ticketmaster, but I’ve never had much truck with them myself….until now!

Tickets for the utterly fabulous Grace Jones went on sale this morning at 9am. Having witnessed Our Lady’s previous two apparitions in Ireland in recent years, I logged in (at 8.58am) to purchase tickets.

Nervously I waited for the link to appear, as William’s Blood blared in the background. 9am….click. Nothing.

The only tickets available were Upper Circle. Surely there must be some mistake. I know Our Lady is a goddess but could the show really have all but sold out in less than a few seconds.

Disheartened, I was resigned to my fate..

But just as I was about to log off, I noticed that the good folk of Ticketmaster, while not being able to sell me a ticket, had a very helpful link to their sister website, Seatwave, where I could purchase tickets….for over double the asking price.

Seatwave to be clear is a Ticketmaster company, who allow ticket holders to resell tickets for well over retail price, for which Seatwave and by extension

Ticketmaster receive a handsome commission. So Ticketmaster are benefiting on the double off the backs of artists (and goddesses) and tainting their reputation. Outrageous…and in the case of Our Lady, I’d argue near blasphemous.

Alas, being of meagre means, I was not able to afford the double price tickets. So if any of your readers find themselves with a couple of tickets going spare (and at a reasonable rate) I would dearly appreciate it. And I’m sure Our Lady would approve.

Grace Jones tickets (Ticketmaster)

meanwhile…